It is easy to update your account and view your orders any time through ‘My Account’ section. My Account’ allows you complete control over your transactions on www.izagnutri.com. You can manage/edit your personal data like address, phone numbers, email ids and change your password.
Once your order has been logged and payment authorization has been received, we confirm receipt of the order and begin processing it.
In this email receipt, we will provide you with a unique Order ID and a listing of the item(s) you have ordered.
There are zero hidden charges when you make a purchase on the website. The prices listed for all the items are final and all-inclusive. The price you see on the checkout page is exactly what you pay. You may use Credit cards/Debit cards to make your purchase.
There are zero hidden charges when you make a purchase on this website. The prices listed for all the items are final and all-inclusive. The price you see on the checkout page is exactly what you pay.
You would be charged Rs 50 delivery charges if your order is less than Rs 1000.
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.
Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won’t be able to expedite this. Please check with your bank for more details.
If your bank informs you otherwise, please get back to us. If the money has been credited to our account, we will initiate a refund within 3 days of your request. Receipt of the refund will however depend on the mode of payment chosen by you. The expected timelines are as below:
Debit Card 5-7 business days
Credit Card 7-21 business days
In case of a payment failure, please retry ensuring that the information passed on to the payment gateway is accurate i.e., account details. Your Internet connection is not disrupted in the process.
If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on email@example.com or please give us a call with your order number for any clarification.
If you ordered by mistake, please call us immediately to Customer services team @ +91-9998337030 to cancel your order before it gets dispatched. If your order gets dispatched, then it cannot be cancelled.
We ship our products via our courier partners such as BlueDart etc.
We will deliver your order within 7-10 working days post-dispatch. However, it may take longer or shorter time to deliver depending on the location’s geographical constraints.
We strive to dispatch your order as soon as possible. At all steps of your order processing, we are in constant touch with you over phone, email and SMS to keep you updated.
The shipping charges may apply on a product. The charges will vary depending on the quantity of a product. The charges will be mentioned on the Checkout page along with other product details.
You would be charged Rs 50 delivery charges if your order is less than Rs 1000.
If the order is showing delivered but you have not received the parcel physically, then as a first step you should raise the issue/ delivery dispute by calling to our Customer services team within 48 business hours. As a second step, we expect an email from you mentioning all the details about the issue that you have faced.
(Customer services team @ +91-9998337030 for further support)
If the order or the item(s) in your order are not shipped, cancellation is possible. Get in touch with our Customer services team @ +91-9998337030 to cancel your order. You will be notified about the status within 30 mins. The order amount will be refunded back to your bank account within 3-5 business days, or as per your respective bank timelines.
Once your request for cancellation is received and successfully processed, we will initiate a refund. Usually, it takes 3-5 business days for the amount to reflect in your bank account.
As these are Neutra products, there is no return policy to ensure the quality of the products.
If an item is found damaged, missing or incorrect as per your order & the description on our website, you must escalate your concern with us within 48 hours of delivery. Send us a picture of the packaging and products at firstname.lastname@example.org or call on +91-9998337030 within those 48 hours (excluding gazetted holidays & Sunday). We will arrange a reverse pickup for the product and then issue either a full refund or a different item in exchange, as per your request. Replacements are subject to the availability of the product.
Nutrition: Products should be received in original packaging and sealed condition. Opened or used boxes will not be accepted as returns. For issues like rashes, stomach upset, headache, flavor like/dislike, flavor difference from one brand to other etc. products would not be applicable for return. Please do not accept the product that seems used or opened (broken seal) from the packaging. Please consult with your doctor or healthcare professional before buying the product.
Following shall NOT be eligible for return or replacement:
- Damages due to misuse of product
- Incidental damage due to malfunctioning of product
- Any consumable item which has been used or installed
- Products with tampered or missing serial / UPC numbers
- Products with broken seal
Any product that is returned without all original packaging, including the box, manufacturer’s packaging and original seal if any, and all other items originally included with the product(s) delivered
Wherever possible we will facilitate the pick-up of the item. In case the pick-up cannot be arranged by us, you can return the item through Speed Post courier service and share tracking details, and we will return the courier costs.
To confirm cancellation of item(s) in your order, you will receive a refund back to source. The money will be refunded back to the payment mode/account that was originally used to make the transaction.
Albumen egg powder can be used in a variety of recipes. It can be added to smoothies, protein shakes, making omlette, baking, and cooking. When using albumen egg powder, it is important to reconstitute it with water according to the package directions. This will ensure that the powder is properly hydrated and that the resulting product has the desired consistency.
This product has been formulated using natural extracts of egg white with no additives, and is completely safe and healthy. Any person with egg or albumen allergy shall not consume this.
Our goal with this product is to provide the most effective dietary protein, without any additives, preservatives, stabillizers , sweeteners or synthetics, to maximise efficacy.
The best time to consume this product is with or shortly after a meal. This will help your body absorb the nutrients more effectively.
The best way to tell if egg powder is free from any bacterial or virus is to read the ingredient label. It is very likely for manufacturers to mention on products with tested seal or by any other ways if thier products are truely tested for such , as it adds value and trust to the product.
Egg white powder is made from just the egg whites, while whole egg powder is made from the entire egg, including the white and the yolk. This means that whole egg powder has a richer flavor than egg white powder. However, egg white powder is higher in protein and lower in fat than whole egg powder.
Egg white powder and whole egg powder can be used in a variety of recipes. They can be added to smoothies, protein shakes, baking, and cooking. When using egg powder, it is important to reconstitute it with water according to the package directions. Whole egg powder can be used as it is.
Egg white powder and whole egg powder are safe to use. However, it is important to purchase them from a reputable source to ensure that they are free of contaminants.
Albumen egg powder is a powder made from egg whites. It is a good source of protein and low in fat. It is also a good source of vitamins and minerals, such as biotin, riboflavin, and selenium. Albumen egg powder can be used in a variety of recipes, including smoothies, protein shakes, baking, and cooking.
Yes, it is totally safe for the cosumption of old aged people and can serve as a good source of protein for their supplementary needs.